Thank you for your interest in our company and the brands we distribute. Protecting your personal data is important to us, so below we provide detailed information about how we process your data.
The personal data you provide is processed by:
Fagnes Térillatosítás Kft.
Registered office: 1054 Budapest, Honvéd u. 8.
Company registration number: 01-09-303077
Court of registration: Company Registry Court of the Metropolitan Court of Budapest – hereinafter referred to as the Data Controller.
Please read this Privacy Policy (hereinafter referred to as the Policy) carefully. It describes our practices regarding the processing of your personal data in accordance with the General Data Protection Regulation (GDPR – Regulation (EU) 2016/679 of the European Parliament and of the Council).
This Policy applies to individuals who use the services of the Data Controller as consumers (“you”).
It explains how the Data Controller collects, uses and, in certain circumstances, shares your personal data with third parties, and provides information about your rights as a data subject in relation to the processing of your personal data.
The Data Controller is committed to protecting the personal data and privacy of individuals visiting this website. This Policy primarily concerns the confidential processing and protection of personal data belonging to customers and newsletter subscribers via the internet; however, it also applies to visitors to the website.
We explain what information the website owner may collect about you, how it may be collected and how it may be used.
Your data will not be disclosed to unauthorised persons and will only be used in the manner described in this Policy.
In individual contracts, the purpose of data processing may differ, in which case the relevant conditions will be specified in the applicable contract.
This Policy provides important information about the protection of your personal data and your associated rights. If you do not accept these terms, you have the right to stop using the website and discontinue browsing without providing any personal data.
Responsibility and Contact Details of the Data Controller
1.1 Information relating to data processing
For the data processing activities described in this Policy, Fagnes Térillatosítás Kft. acts as the Data Controller.
If you have any comments, questions or complaints concerning our data protection practices, you can contact us at:
Fagnes Térillatosítás Kft.
1054 Budapest, Honvéd u. 8.
Email: info@fagnes.hu
Data Controller: Fagnes Térillatosítás Kft., 1054 Budapest, Honvéd u. 8.
Scope of responsibility: All activities
You may access our website without providing personal data. However, browsing requires acceptance of our Cookie Policy, and subscribing to our newsletter requires acceptance of the Privacy Policy and privacy statement.
Personal data means any information relating to an identified or identifiable natural person, whether that person can be identified directly or indirectly, for example by an identification number or other associated information.
If the website owner collects your personal data, the collection and processing of that data will be carried out transparently and confidentially.
Your personal data includes information that can be used to identify you, such as your surname, first name, nationality, telephone number, postal address and email address.
Personal data is provided voluntarily and may be collected by the website owner while you browse the website. In each case, we indicate which information is required to fulfil a particular purpose. If you do not wish to provide the required information, you may not be able to access certain functions or services of the website.
Optional information is collected to help us better understand user requirements and improve our website and services.
The Owner takes all reasonable measures to ensure that the personal data it processes is accurate and kept up to date.
Personal data we process
- Surname, first name, company name and contact person’s name (in the case of a company)
- Registered office address (in the case of a company), residential address and correspondence address
- Tax number (in the case of a company)
- Email address
- Telephone number
- System information, including IP address, system version, screen resolution, statistics regarding pages viewed on the website, browsing habits and behavioural patterns
Duration of Data Processing
- For consent relating to direct marketing: until the user withdraws their consent
- For profile data: 4 years from the user’s last login
- For purchase data: 8 years in accordance with Section 169(2) of the Hungarian Accounting Act
Conditions for Data Transfers
The Data Controller may, to the extent necessary, transfer the data it processes to designated individuals and companies operating in the following areas:
- Data processing
- Legal representation
- Bodies authorised by law to handle legal disputes
- Delivery
- Accounting
- Debt collection
- Marketing
- Invoicing
Data Processors
When making a purchase through the online store, the Data Controller may provide the delivery company selected by the User with the User’s name and delivery address and, in the case of courier delivery, their email address and telephone number for the purpose of coordinating delivery.
The Data Controller may also provide information concerning the amount payable for the product, including where the purchase price has already been paid in advance.
This information is transferred solely for the purpose of delivering the product to the User.
The courier service/data processor used by the Data Controller is:
When selecting courier delivery or a collection point:
iLogistic Kft.
Registered office: Biatorbágy, Verebély László u. 2, 2051
Company registration number: 13 09 185133
Tax number: 13737467-2-13
By selecting a delivery company, the User accepts that company’s own General Terms and Conditions in accordance with this consent.
Companies and Individuals Involved in Data Processing
The Owner, Fertőszögi Ágnes / Fagnes Térillatosítás Kft., is responsible for processing the data.
In addition to the Owner, other companies may participate in the processing and storage of contractual customers’ data.
Which Companies Are Involved in Data Processing?
The following companies may be involved in data processing in connection with the Owner’s activities:
- RAudit Bt.
Registered office: 7630 Pécs, Panoráma utca 17.
Company registration number: 02 06 070560
Tax number: 21191561-2-02 - WebHostIcon Kereskedelmi és Szolgáltató Betéti Társaság
Registered office: 1081 Budapest, Légszesz u. 4. 1st floor 5.
Company registration number: 01 06 780150
Tax number: 22558855-2-42 - Barion Payment Zrt.
An institution supervised by the Hungarian National Bank under licence number H-EN-I-1064/2013.
Registered office: 1117 Budapest, Infopark sétány 1.
Company registration number: 01 10 048552
Tax number: 25353192-2-43 - iLogistic Kft.
Registered office: Biatorbágy, Verebély László u. 2, 2051
Company registration number: 13 09 185133
Tax number: 13737467-2-13 - Google Inc.
1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
Services may include email services, cloud-based data and file storage, online document management, Google Drive, Google Docs, Google Search Console, Google Analytics, Google AdSense, Google AdWords, YouTube, Blogger and the Chrome browser. - Facebook Ireland Ltd.
4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland.
Services include Facebook, Instagram, Messenger and other products and features offered by Facebook.
Data Subject Rights and Enforcement
If you do not want your personal data to be used for sending commercial offers, you have the right to object to such use without providing a reason.
Requests for deletion of your data must be submitted to the Data Controller in writing, either by email or by post, using the contact details provided in the Legal Notice.
Protection of Personal Data Relating to Minors and Persons with Limited Legal Capacity
The website of Fagnes Térillatosítás Kft. and its content are generally not intended for children under the age of 13.
We do not process or collect personal data relating to children under the age of 13 without verifiable consent from a parent or legal guardian.
Parents or legal guardians may request access to or deletion of personal data relating to their child.
If the Data Controller becomes aware of a person’s age during data processing, the relevant information may be used for the purpose of obtaining parental consent.
The consent of a legal representative is required for statements made by minors who lack legal capacity or have limited legal capacity, except in relation to everyday services involving routine registration that do not require particular consideration.
Cookies
For more information about how cookies are used, please refer to our Cookie Policy.
Definitions
Data Processor: A natural or legal person, public authority, agency or other body that processes personal data on behalf of the Data Controller.
Data Processing: Any operation or set of operations performed on personal data or sets of personal data, whether or not by automated means, including collection, recording, organisation, structuring, storage, adaptation, alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment, combination, restriction, erasure or destruction.
Data Transfer: Making personal data processed by the Data Controller available to third parties.
Personal Data Breach: A breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to, personal data transmitted, stored or otherwise processed.
General Terms and Conditions (GTC): The General Terms and Conditions published on the website governing the Data Controller’s sale of products and provision of services.
Identifiable Natural Person: A natural person who can be identified directly or indirectly, in particular by reference to an identifier such as a name, identification number, location data or online identifier, or to one or more factors specific to that person’s physical, physiological, genetic, mental, economic, cultural or social identity.
Recipient: A natural or legal person, public authority, agency or other body to whom personal data is disclosed, whether or not they are a third party.
Consent of the Data Subject: Any freely given, specific, informed and unambiguous indication of the data subject’s wishes by which they, through a statement or clear affirmative action, signify agreement to the processing of personal data relating to them.
Data Subject: An identified or identifiable natural person to whom personal data relates.
Users: Visitors to the websites operated by the Data Controller at fagnes.hu and other addresses specified there.
Third Party: A natural or legal person, public authority, agency or other body other than the data subject, Data Controller, Data Processor and persons who, under the direct authority of the Data Controller or Data Processor, are authorised to process personal data.
Authority: Hungarian National Authority for Data Protection and Freedom of Information (NAIH)
Registered office: 1125 Budapest, Szilágyi Erzsébet fasor 22/c.
Telephone: 06-1 391-1400
Fax: 06-1 391-1410
Email: ugyfelszolgalat@naih.hu
Website: naih.hu
Partner/Customer: A natural person who enters into a contract with the Data Controller outside the website for the purchase of products or provision of services.
Registration: Recording a website user’s personal data for the purpose of creating a user account.
Personal Data: Any information relating to a data subject.
Service: Product sales and other services provided by the Data Controller to its Customers, Partners and Users through the website or by other means, as detailed in the General Terms and Conditions.
Website: The websites operated by Fagnes Térillatosítás Kft. and available at the addresses specified by the Data Controller.
